Quality Policy
Wirral Cladding is committed to quality service and customer satisfaction – this commitment has resulted in strong and continual working relationships with blue chip companies.
It is our policy to consistently meet – and where possible exceed – the expectations of its customers by providing services which, as a minimum, conform to specified requirements (including Statutory and Regulatory), together with customer requirements which are not specifically documented.
The overall company objective is to ensure the continual improvement of its quality Quality Management System. We have specific objectives which include continually improving customer satisfaction, keep the number of nonconformances to a low level, and be viewed by our customers as flexible responsive and easy to do business with.
To help with this, we maintain a Management system that complies with the requirements of ISO 9001:2000.
Through customer feedback and the use of trend analysis, we try to provide involvement and opportunities to our employees and to maintain a culture of continuous improvement of our services, people and processes.